Steps 3 and 6 do the same work
+$38.20/mo recoverable
- prompt similarity
- 0.94
- output similarity
- 0.89
- duplicate calls
- 2,000
Both calls send near-identical prompts and return summaries with the same structure. Step 6 can most likely be dropped and its downstream context filled from step 3's response.
step 3 · sonnet
- prompt
- Summarize the ticket below in two sentences for triage. State the customer's problem and what they have already tried.
- response
- The customer cannot complete checkout: the payment step returns a generic error after they enter card details. They have retried on two browsers and cleared their cache.
step 6 · sonnet
- prompt
- Give a two-sentence summary of this ticket so it can be routed. Cover the problem and any steps the customer already took.
- response
- Checkout fails for this customer with an unspecified error once card details are submitted. They have already tried a second browser and cleared their cache.